It is often said that people are the most important asset of any organization. And, it is undoubtedly true that an organization’s success depends on its ability to attract and retain talented employees. But what makes an employee talented? What sets them apart from their peers?
Many people would say that being a talented employee lies in possessing specific hard skills — things like technical expertise or accounting knowledge. However, research has shown that soft skills are more important than hard skills in predicting job performance.
So what are soft skills? Soft skills can be broadly defined as the personal qualities and interpersonal skills that enable someone to effectively navigate their personal and professional life. They include communication and problem-solving skills, teamwork and leadership ability, and emotional intelligence.
Soft skills development is essential for anyone looking to build a successful career. They are essential because they enable employees to navigate the complex work environment and interact effectively with their colleagues. In addition, soft skills can be applied in various ways, making employees more versatile and valuable to their employers.