Nothing is more important than quality customer service when it comes to running a successful business; however, you still need to have a life outside of work. When your business requires you to be on the go too much, take advantage of video conferencing Austin technology to connect with your team members at home or office.
Video conferencing allows you to communicate with another person using the internet so you can see their face and express emotion through body language. It is just like being in the room together, except that you are miles apart. While audio communication has always been an option, it does not always give your customer service reps enough information about how your clients are feeling or what they need to be done for them. With video conferencing software, users can show photos or pdf files to their customers right away instead of having to type out long emails describing each detail. The technology also allows users to connect with people through social media platforms, instant messaging, and even text messages.