There are a variety of Small Business Phone System offering innovative solution to the small business, which are readily available in the global market in a variety of configurations to choose from. The benefits accruing to each type is different but on the overall, the systems assist businesses benefit from the fast increasing features. With the advent of the technology, the modern day Small Business Phone System run on the newly established Internet protocols networks. These networks also enable employees to connect with the business devices and informational resources. The Small Business Phone System uses softphones that enables use of computers as phones. The system has capabilities of supporting video and the web conferencing. It also comes with an automated attendant and allow receipt of notifications via emails, texts, and phones in addition to having the paging and intercom capabilities.