Conflicts in institutions and organizations are the major problems managers deal with almost on daily basis especially in companies with a bigger pool of employees or in occasions that require teamworking. Luckily, after forty years of research, Thomas and Kilmann developed the Thomas Kilmann conflict mode instrument (TKI) to help individuals and organizations resolve conflicts more effectively. The instrument works by helping individuals reframe and defuse conflict through alternative conflict styles for more productive results.
The TKI helps individuals understand their default approach to conflict and encourage them to explore alternative ways to deal with different situations. Despite sounding sophisticated, the tool is easy to use as it does not require prior experience or specialized training. Anyone from the line managers to team members can use it effectively. The tool adds value to every company by reducing wasted time and preventing damage to working relationships for increased productivity. It also helps to create a positive environment for employees.
